Rude call center
On 30 March 2018, I recharged my account via internet banking. The sms came through. But there was no airtime available. When I called in, the operator was so rude, and kept on interrupting me, to a point where I lost my temper. She would not give me one chance to give my side. I never use the phone for internet, only what's app, which I have a bundle for. Then, when I lost my temper because of her bad manners, she just cut me off. Terrible service
Good morning Andre
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Good morning Andre
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Maropeng confirmed that he has been in contact with you to assist with this matter.
Regards
Cell C | PN
Maropeng confirmed that he has been in contact with you to assist with this matter.
Regards
Cell C | PN