rude *****y customer care agent
I called in as i was having issues with connecting to the internet, the rude ***** who assisted me as no Telephone Etiquette has was very impatient for a customer service agent. I demand an apology from her shes in the technical department i called in before 9pm 1 november 2018. i will not sending you mails until she has done so, called from ********** 960
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Cell C's replyOfficial
02 Nov 2018, 07:32Good morning Nhlanhla
Sincere apologies for the poor service you received from the agent. This is not the norm or standard of service we want for our customers.
We will address this matter with the manager in our technical department and the agent will be dealt with in an appropriate manner.
Regards
Cell C | PN
Sincere apologies for the poor service you received from the agent. This is not the norm or standard of service we want for our customers.
We will address this matter with the manager in our technical department and the agent will be dealt with in an appropriate manner.
Regards
Cell C | PN
Cell C's reply02 Nov 2018, 07:32
Official
Good morning Nhlanhla
Sincere apologies for the poor service you received from the agent. This is not the norm or standard of service we want for our customers.
We will address this matter with the manager in our technical department and the agent will be dealt with in an appropriate manner.
Regards
Cell C | PN
Sincere apologies for the poor service you received from the agent. This is not the norm or standard of service we want for our customers.
We will address this matter with the manager in our technical department and the agent will be dealt with in an appropriate manner.
Regards
Cell C | PN
Cell C's replyOfficial
12 Nov 2018, 11:39 Theodorah contacted you and apologized for the poor service.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply12 Nov 2018, 11:39
Official
Theodorah contacted you and apologized for the poor service.
Regards
Cell C | PN
Regards
Cell C | PN