1 reviews | Active since Jul 2016
Rude and ***********
<p> </p> <p>Just had a call from a very rude advisor. She is calling to confirm debit order and payment dates. She does not listen and as a result - had I not confirmed they would have incorrectly debiting my account tomorrow. This after they tried to debit my account without any authorisation on 2 different days costing me an additional R580 to my bank account. My outstanding balance with them is R520.00!!! She cannot answer questions ? Why is she calling me if she can’t answer concerns. I have had all my contracts with only CellC since 2008... now I am seriously reconsidering moving my accounts. Second Issue - less than a year</p> <p> </p>
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Moses confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Moses confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
