Router agreement breached

Item: Cell C
Rating: 1
Author: Khanyisa G

Took a contract for a router and the employee told me its a 10 day 10 night gigs deal for 24 months only to find that its a 5 gigs deal. 6 months down the line when I question my other gigs missing on my data, they tell me it was a promotion for the first 6 months the extra 5 gigs I was receiving.

******* on daylight, you should be ashamed of yourself :(

Helpful (0)

Replies (3)

Cell C's replyOfficial

16 Nov 2017, 12:43

Good afternoon Khanyisa

As per our system, you have been allocated with the correct amount of data according to your package even this month you received the correct amount of data.

We'll get one of our consultants to contact you and provide clarity.

Regards

Cell C | PN

Best regards,

Cell C's reply16 Nov 2017, 12:43

Official

Good afternoon Khanyisa

As per our system, you have been allocated with the correct amount of data according to your package even this month you received the correct amount of data.

We'll get one of our consultants to contact you and provide clarity.

Regards

Cell C | PN

Best regards,

Cell C's replyOfficial

16 Nov 2017, 14:55

Good afternoon Khanyisa

As per feedback, Jabu has contacted you and assisted.

Regards

Cell C | MM

Best regards,

Cell C's reply16 Nov 2017, 14:55

Official

Good afternoon Khanyisa

As per feedback, Jabu has contacted you and assisted.

Regards

Cell C | MM

Best regards,

Khanyisa G's updateReviewer Update

16 Nov 2017, 15:00

Not impressed. I want my 10 gigs for the day (Bundle Data) throughout my contract. I do not know anything about 6 months promotion, why is that only revealed now?

Khanyisa G's update16 Nov 2017, 15:00

Reviewer Update

Not impressed. I want my 10 gigs for the day (Bundle Data) throughout my contract. I do not know anything about 6 months promotion, why is that only revealed now?