Rocket science to do a sim swop

I HAVE HAD THE WORST SERVICE FROM CELL C OVER THE PAST 5 DAYS....<br> I ALWAYS RAVE ABOUT HOW AMAZING THEIR SERVICE IS.<br> <br> BUT I TAKE IT BACK!!!!<br> <br> THEY ROPE YOU IN INTO UPGRADING YOUR CELL PHONE CONTRACT AND AS SOON AS YOU DO, NO ONE CALLS YOU TO FOLLOW UP AND FIND OUT IF I RECEIVED MY PHONE AND DO I NEED SETTING IT UP!!!! I HEAR NOTHING FROM THEM!!<br> <br> THEN I DECIDE TO CALL AND DO IT MYSELF....<br> <br> I RECEIVED MY PHONE ON MONDAY CALLED ON TUESDAY TO START SETTING UP....ITS NOW FRIDAY AND ABSOLUTELY ZIP HAS HAPPENED IM EXACTLY WHERE I WAS ON TUESDAY!!!<br> <br> I CALL 084 140 TALK TO A CONSULTANT, HE TELLS ME HE CANT HELP ME, TRANSFERRED ME TO 084 145, GET TO A CONSULTANT SHE TELLS ME SHE CANT HELP ME WITH SIM SWOPS AND I NEED TO CALL 084 140!!!!<br> <br> CALL 084 140 BACK SPEAK TO SOMEONE ELSE, \HELPS ME"SET UP SOME SELF SERVICE THING...ANSWER A HUNDRED QUESTION ETC ETC....NOTHING HAPPENS... CANT GO BACK TO THE GUY I WAS CHATTING TO"