1 reviews | Active since Sept 2017
ROBBING/LYING TO YOUR CUSTOMER
We are very unhappy with regards to how our new plan was handled. The lady who called my husband, ensured my husband that it will be a month to month data plan that she will put him on, she **** straight up, since then we have been harrased by Cell C to take out a contract on my NEW PHONE!!!!!!!!!!!!!!!!!!!! Which I have not approved or received, to top it all, this lady put me on a 24 month data plan and now I cannot even upgrade when a proper phone comes out. Cell C, I hope you get this review, because no one is capable to sort this out for me when they call me, so hopefully now a manager will call me. Someone needs to pay for this , and to top it all, I know you guys are giving out my personal details, because as soon as we have dealt with you people, all of a sudden very tom **** and harry calls me, you should feel ashamed. If you don't sort this out, then I will defiantly be going to the omdusman
Thank you for bringing this matter to our attention. We are sorry to hear about the issues you've experienced with your recent upgrade and the inconvenience caused. We take your privacy seriously and want to assure you that we did not share your details with any third parties.
Regarding your plan change, we understand your frustration and would like to investigate this matter further to ensure a resolution.
We look forward to resolving this matter to your satisfaction, we will be in touch within 24 hours.
Cell C | NZ
Best regards,
Thank you for bringing this matter to our attention. We are sorry to hear about the issues you've experienced with your recent upgrade and the inconvenience caused. We take your privacy seriously and want to assure you that we did not share your details with any third parties.
Regarding your plan change, we understand your frustration and would like to investigate this matter further to ensure a resolution.
We look forward to resolving this matter to your satisfaction, we will be in touch within 24 hours.
Cell C | NZ
Best regards,
