1 reviews | Active since Sept 2015
******* and bad attitude
I have two contract with Cell C and i have learned that choosing Cell C was a bad decision i have ever made.<br> On my first contract i was paying R349.00 extra R50 to give a total of R400 and on the other contact i was paying R226 but it came to my surprise when i stated paying R416 and R236 respectively. I don't care about the increase that where done in their offices but on my contract i never signed for any increase or what so ever. I have called several times hoping that they will fix that mess but no one there was willing to help and believe me when i say they are all the same when ever you ask their names they cut calls, when ever you ask for Management they are always not available. Even this evening i have called regarding my data bundles that have depleted and i hardly use it when i home because i use free wifi everyday but i was told to check the data usage and the scale shows a less data usage and they told me that my data can only be re loaded January next year like i need that data i use it for work while i am not home but who cares for as long as money comes in to cell c account no one else matter is their concern. I regret the day i the day i left Vodacom.
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Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
