****** BY CELL C
I cannot believe this company. I purchased R25 and tried to load a whatsap bundle only to find out its R29 now, so i puchases another R10. I loaded the whatsap bundle and no messages wanted to send. When i checked my balances, whatsapp was nil balance data, and my airtime was gone. I then purchases another R25 airtime and loaded a daily bundle. WHERE IS MY MONEY?.....
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Cell C's replyOfficial
11 Jun 2019, 09:02Good morning Washeema
Communication with regards to the WhatsApp bundle increase was sent to customers prior to the increase.
Our records indicates that your airtime went towards internet usage. We would need to validate the disputed usage before any action can be taken.
Our team will be in touch to assist.
Regards
DA
Communication with regards to the WhatsApp bundle increase was sent to customers prior to the increase.
Our records indicates that your airtime went towards internet usage. We would need to validate the disputed usage before any action can be taken.
Our team will be in touch to assist.
Regards
DA
Best regards,
Cell C's reply11 Jun 2019, 09:02
Official
Good morning Washeema
Communication with regards to the WhatsApp bundle increase was sent to customers prior to the increase.
Our records indicates that your airtime went towards internet usage. We would need to validate the disputed usage before any action can be taken.
Our team will be in touch to assist.
Regards
DA
Communication with regards to the WhatsApp bundle increase was sent to customers prior to the increase.
Our records indicates that your airtime went towards internet usage. We would need to validate the disputed usage before any action can be taken.
Our team will be in touch to assist.
Regards
DA
Best regards,