1 reviews | Active since Apr 2018
****** by cell c
I went to cell c to inquire if I could get a combo deal in Menly Pretoria on February as MTN was offering one. Cell C sales lady told me that I can get any two phones of my choice as it can be converted to a combo deal because I mentioned that I am willing to spend R500 monthly. We then proceeded with the transaction, however, she had only one phone on the stock. I took one phone that day and signed for that one then two days later I came to collect another phone and I was told to sign for the second phone for evidence that I have collected the phone. However, I realised that the lady made me sign for two separate contracts for R500 each. I complained and I was got ignored and did not get helped. I tried calling customer care but no assistance. Now, I am being threatened to be blacklisted because I am not satisfied with the transaction. Can somebody please advice
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
