MM
Mandisa M
1 reviews | Active since Sept 2017
15 Sept 2017, 20:58
****** by Cell c
I feel so ****** and used , I'm beyond ****** expecially when I was using my last money for emergency purpose... Today I have been putting airtime the whole day mainly R25 and by the time I try to make a call I'm sitting on R3. Worse part is that I have emergency and when I call the call centre they tell me I should give them 15 to 30 minute so that the system can show what chowing my airtime. I'm beyond frustrated cause I have spent R150 worth of airtime and there is no explanation. I couldn't get any help with my network user and feel when I'm in danger I cannot count on cell c. I'm really angry and worse part there is no explanation to this. Tomorrow morning I will sure port my number to a different network and hope for it to be efficient.
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Cell C's replyOfficial
16 Sept 2017, 06:32Good morning Mandisa
We will get one of our team members to assist. A data validation will be done which will indicate your usage. You will also be advised on how to prevent this from happening again.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Sept 2017, 06:32
Official
Good morning Mandisa
We will get one of our team members to assist. A data validation will be done which will indicate your usage. You will also be advised on how to prevent this from happening again.
Do expect communication.
Regards
Cell C | PN
Best regards,