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shahista G
1 reviews | Active since Feb 2014
01 Dec 2022, 08:22
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I recently upgraded/extended my existing contract. My renewal date was effective from the 28/11/2022, from the 20/11/2022 i noticed all my night time data had disappeared. I logged a case query and was contacted yesterday from escalations department advising that i will be receiving my full benefit today being the 1st. I still do not have my midnight data. I feel very prejudiced as there was no changes to my initial contract, its the same as previously and was just extended. And now my midnight data was removed from the 20/11/2022. I want a full reimbur*****t of this.
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shahista G's updateReviewer Update
01 Dec 2022, 09:23I wish to add that the midnight data im referring to is 20 gigs for the month that i am paying for. From the 20/11/222 my data was removed and I am being prejudiced from then till now being a new month i still have not been allocated my full months benefits. This is wrong and unfair!!!
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shahista G's update01 Dec 2022, 09:23
Reviewer Update
I wish to add that the midnight data im referring to is 20 gigs for the month that i am paying for. From the 20/11/222 my data was removed and I am being prejudiced from then till now being a new month i still have not been allocated my full months benefits. This is wrong and unfair!!!
sG
shahista G's updateReviewer Update
01 Dec 2022, 12:47If the night data expired on the 28th why was the night data removed on the 20th? Today being the 1st i still havent received my night data...
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shahista G's update01 Dec 2022, 12:47
Reviewer Update
If the night data expired on the 28th why was the night data removed on the 20th? Today being the 1st i still havent received my night data...
Cell C's replyOfficial
01 Dec 2022, 13:52Our team is currently investigating, and feedback will be provided.
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Cell C's reply01 Dec 2022, 13:52
Official
Our team is currently investigating, and feedback will be provided.
^MN
^MN