<p>i upgraded a device with cell c on the 7th July 2016 and i was then billed R537.17 and then the end of August i was billed R1648.93 which they told me its the activation charges for the upgrade. in september i added 1GB (R149) and my limit was then set to R50. the gentleman i spoke to told me they are going to bill it end of September which they did and the bill was R1385.64. then now in october, i never used any of their service just so my normal contract fee can finally go back to R699 + insurance + 100MB + whatsapp data but then i check my balance and it says i owe R1365.93 which i called the call centre last night and a lady by the name of Thando tells me they are charging me for the 1GB i took in Sep and the R50 limit. i asked what did i pay for then last month but she never gave me an answer. i will not pay this amount. i will be canceling my contract and cell c can take their device as all they know is ripping people off! </p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Mpho could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Mpho could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
i never recieved anything from Cell c on my emails. i never got any notification that i have been cotacted either.
i never recieved anything from Cell c on my emails. i never got any notification that i have been cotacted either.
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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