RIPPING CUSTOMERS OFF

Item: Cell C
Rating: 1
Author: Dandeline R

<p>I HAVE RECENTLY BOUGHT AIRTIME TWICE AND 5 MINUTES LATER WHEN I CHECK MY AIRTIME BALANCE, THERE IS NOTHING. NO FREE MINUTES NOR AIRTIME. IT JUST DISAPPEARED. SO MY QUESTION IS.... IS CELL C STARTING TO RIP THEIR CUSTOMERS OFF BY PROVIDING FREE MINUTES WHEN YOU TOP UP AND JUST REVERSE IT AGAIN AND STIOLL TAKE THE AIRTIME THAT WAS LOADED. THIS IS TOTALLY UNNACCEPTABLE AS I HAVE BEEN A CELL C CUSTOMER FOR YEARS AND THIS HAS NEVER HAPPENED TO ME, TWICE IN A ROW!!!!!!!!!!!!!!!!</p>

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Replies (2)

Cell C's replyOfficial

23 May 2016, 07:39

Thank you for bringing this matter to our attention.

One of our consultants will contact you and assist. Apologies for the inconvenience caused.

Regards

Cell C | PN

Cell C's reply23 May 2016, 07:39

Official

Thank you for bringing this matter to our attention.

One of our consultants will contact you and assist. Apologies for the inconvenience caused.

Regards

Cell C | PN

Dandeline R's updateReviewer Update

31 May 2016, 05:34

I RECEIVED A CALL FROM LINDILE AND SHE PROMISED TO REPLACE MY AIRTIME THAT WAS LOST BUT WAS NEVER DONE. I STILL HAVE NOT RECEIVED THE AIRTIME

Dandeline R's update31 May 2016, 05:34

Reviewer Update

I RECEIVED A CALL FROM LINDILE AND SHE PROMISED TO REPLACE MY AIRTIME THAT WAS LOST BUT WAS NEVER DONE. I STILL HAVE NOT RECEIVED THE AIRTIME