********** My Airtime

I'm a long term customer of Cell C and I cannot begin to Express how highly disappointed I am in the network and its customer service. I bought R100 airtime in hopes of buying data. I saw the AlwaysOn Wifi 2GB for R90 and thought it was a great bargain, only after I purchased the bundle was I informed that I need to be at a mall to use the bundles. How ridiculous is that? I live nowhere near a mall.

So I call the call center and spoke to Tshepo one of the consultants and he couldn't assist me so I asked to speak to his manager who I cannot recall his name cause at that point I was highly and utterly upset. The manager couldn't help me as well.

I feel ********** my money because I didn't get the data that i wanted. I bought the airtime with my hard earned money and its painful knowing that I cannot get refunded my airtime.

This is how superior people get richer, by ripping the poor off their money. May God be the judge, as I'm highly and utterly crushed. It may be only R90 but at this point R90 is a lot of money. It's the duration of Coivd-19 times are tough, nobody will give you R90 for free, you cannot even pick it up by accident.

To say I'm disappointed by Cell C and its customer service is an understatement. This is the thank you they give to their loyal customers.