********** by Cell C

I did an Upgrade in October 2014. I received my phone and everything seemed fine. I noticed that I was still being debited R578.00 per month, instead of R525.00 (New Contract), but it didn't bother me as I was under the impression it is because I'm still busy with my 24 Month Contract and the new Contract will kick in February 2015, which it has today. But now I am on the loosing side. I had close to 7 hours free minutes, about 400mb data and over 500 sms's, but that has now all fallen away as the new contract kicked in eventhough I have paid for a full month, they say I just loose it, and the worst thing is, they are billing me for the 16 days I have used my phone for February, so Instead of getting 400 minutes, sms's and data, I only received 371mb data, 185 minutes and 186 sms's. When I phoned them they just said that is how it works. I am shocked. I have been with Cell C close to 10 years and this is what they do. Guaranteed this is my last contract with Cell C, unless someone can resolve this issue. Hope I don't have to go put up a Billboard to advertise how these corporate companies rob their clients. Very gatvol!!