Ripped of by Cell C!

I am writing this letter to register utter disgust, dismay and a worrying behavior emanating from your company. As my contractual obligation stipulates, I pay R99 each month for the service of my data line.

In a rather bizarre turn of events, your company revised my monthly contribution without my knowledge nor consent. This behavior is appalling and leaves a lot be desired of your company.

I feel you have violated the trust and I am requesting that we initial the process of terminating the contract and trust has been broken. I anticipate to get a prompt response