tM
tshepo M
1 reviews | Active since Sept 2014
12 Nov 2019, 10:12
Ripp off
I spoke to Amanda on the 12th of october querying the contract I've been sold as initially this was supposed to be an upgrade and the complete benefits change. Yesterday I received the below sms stating how much I will be paying and no explanation at all.all communication to be done in writing *** Dear Valued Customer. As at 01/11/2019, your Cell C bill (***) is R2000.92. Your account will be debited on 20/11/2019. Thank you. Cell C
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Replies (2)
Cell C's replyOfficial
12 Nov 2019, 10:49Good day Tshepo
Our Social Media Team will contact you and explain the bill to you.
^SM
Our Social Media Team will contact you and explain the bill to you.
^SM
Best regards,
Cell C's reply12 Nov 2019, 10:49
Official
Good day Tshepo
Our Social Media Team will contact you and explain the bill to you.
^SM
Our Social Media Team will contact you and explain the bill to you.
^SM
Best regards,
tM
tshepo M's updateReviewer Update
13 Nov 2019, 17:37CellC u remain undoubtedly the worst service provider,I request for all communication to be done in writing and yet you still want to contact me and do security check,pull calls from *** n listen to my queries.u remain useless n care about ur business processes,again without a customer theres no business and its processes.give the breakdown of how u got to 2k for this month n why my contracts benefit changed because I was set for an upgrade,is prorata equivalent to monthly billing.ur agent at cell c store at carlton had done something.ur response in writing pls
tM
tshepo M's update13 Nov 2019, 17:37
Reviewer Update
CellC u remain undoubtedly the worst service provider,I request for all communication to be done in writing and yet you still want to contact me and do security check,pull calls from *** n listen to my queries.u remain useless n care about ur business processes,again without a customer theres no business and its processes.give the breakdown of how u got to 2k for this month n why my contracts benefit changed because I was set for an upgrade,is prorata equivalent to monthly billing.ur agent at cell c store at carlton had done something.ur response in writing pls