CR
CHANTYN R

1 reviews | Active since Dec 2017

27 Apr 2020, 12:18

*******'s..... I don't trust cell c anymore, I have been a loyal customer for years!!

*******, I have trusted them for many years but my trust Is broken....... I have bought R35 airtime and they took there emergency airtime of R15 immediately after that my R20 remaining balance is gone.... I am being told that I am subscribed to services which I never even agreed on..... Never have my airtime been taken before today!! Thy gave me a code to check n it shows I'm subscribed to 6 subscriptions.... If one is subscribed then we should be getting sms whr is the sms that proved I have subscribed to them!!! I am not stupid to even subscribe to things like that, I want my airtime back...... I will finish my contract and never ever use Cell c again as they have broken my trust for them........

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Replies (1)
Cell C
Cell C's reply27 Apr 2020, 13:07
Official
Good Afternoon Ms. Redcliffe 

Thank you for reaching out to us.

We have received your query regarding your number being subscribed to content services. We will investigate and get in contact with you.

^NZ