*******, VERY BAD SERVICE & VERY BAD CUSTOMER SERVICE

Item: Cell C
Rating: 1
Author: Ruben H

Worst service from Cell C. I have a few contracts with them. And all of them has a R50 limit. Know because there teams did not communicate to each other the limit was not set. now I have to pay R1200+ extra on my account. Because of there mess. This is according to call centre supervisor Dudu Mzolo. This is how the rip people off. By not "placing the limit".

I would not recommend Cell C to anyone. Only reason I am still with them is because of my current contracts.

Helpful (0)

Replies (3)

Cell C's replyOfficial

26 Jul 2018, 08:42

Good morning Ruben

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's reply26 Jul 2018, 08:42

Official

Good morning Ruben

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's replyOfficial

26 Jul 2018, 14:09

Thabisile has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Cell C's reply26 Jul 2018, 14:09

Official

Thabisile has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Cell C's replyOfficial

26 Jul 2018, 14:09

Thabisile has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Cell C's reply26 Jul 2018, 14:09

Official

Thabisile has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN