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amanda D

1 reviews | Active since Jun 2010

14 Mar 2016, 15:33

******* CELL C BEWARE OF EXTRA FEE FOR AIRTIME

I went to Franco Molato on 23 Main Road Doonside Invoice Number 287345 date 25/02/2016 time 18.22.<br> I asked fro Airtime for R5.00 and was charged R5.50. Phoned Cell C customer support and was told they have no control of outlets making a profit on selling Airtime.<br> <br> Does this practise apply to all outlets that sell Airtime or just Cell C.....cannot understand as this is the 1st time I have known of being **********, that is a10% markup on airtime. BEWARE SEEMS LIKE A CELL C ****. The shop had no notice of extra charge, just noted on computer

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Replies (1)
Cell C
Cell C's reply14 Mar 2016, 15:44
Official
Hello lassie,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN