******* by cell C

i took a contract with Cell C (SIM card to be used as modem for data). the contract was meant to be a top up worth R118.00 per month for 2 years which means it was supposed to be locked once it reached the R118.00. last year i changed banks from ABSA to Capitec, i notified cell c of the changes but they didnt deduct the money as agreed telephonically with them for the month of november and december 2014, they indicated that they will deduct if not they will provide me with banking details so that i can deposit the money, the information was not sent, in January 2015 i checked with them as they still didint deduct, to my surprise i was told my account has been handed over to the lawyers. no explanation was provided to, i called the whole of January trying to solve the problem but different consultants told me different stories. the last one told me the sim card was used to make calls, when i asked for the statement to show/prove that calls were made from the sim card they refused saying thats not their job. they dont stick to the agreed montlhy instalment but take more than we agreed on, i received so much bad treatment, i cant even afford to buy groceries for my kids anymore