1 reviews | Active since Jul 2016
******* artists - *****ing recharge money
<p>My data on my phone ran out with no notification. When I checked my money balance it was R65. I immediately tried to buy a data bundle for R60 and it told me I have insufficient funds. I then checked my balance immediately again and it was R33. I then tried to buy a R25 data bundle and it told me I have insufficient funds. As I type this, it still says that I have R33 available but it also still tells me that I have insufficient funds to buy a R25 data bundle.</p> <p> </p> <p>This is basically ***** to accomodate the ******* that is mobile data. Cell C's system tells me I cannot buy a data bundle and so Cell C is profiting by charging me neanderthal out of bundle rates of 99c per MB.</p> <p> </p> <p>Cell C is effectively *****ing my money by preventing me from recharging on their systems.</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
I responded to the mail yesterday saying that I am available on my cell.
I responded to the mail yesterday saying that I am available on my cell.
That would be my cellphone number on your network.
There is only one.
That would be my cellphone number on your network.
There is only one.
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
I have been reimbursed for my losses, but it doesn't prevent it from happening again.
Cell C should have a facility to block data usage when a data bundle has been depleted (as is done on ADSL) until another data bundle has been loaded.
It is 100% possible. Very simple to do.
I expect that it is only not done because mobile operators know that out-of-bundle data consumption is an easy ******* of the consumer.
I have been reimbursed for my losses, but it doesn't prevent it from happening again.
Cell C should have a facility to block data usage when a data bundle has been depleted (as is done on ADSL) until another data bundle has been loaded.
It is 100% possible. Very simple to do.
I expect that it is only not done because mobile operators know that out-of-bundle data consumption is an easy ******* of the consumer.