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sumeshan M

1 reviews | Active since Aug 2010

04 Sept 2015, 15:07

Ridiculuos Threats

I have received a call from Lorna and from this number ***, im assuming from the call centre.<br> She tells me that my number has expired and contract is due for an upgrade. this is after i asked them to put a note on the system not to contact me, when im ready i will go in. Guess no know one these days knows how to read or follow instructions but very quick to ask you to upgrade your services. this makes me believe that if i dont upgrade i will lose my number. i had this number ever since i can remember. i have taken this as a threat from cell c that if i dont upgrade my contract i will lose my number, this leaves me with no choice but to look for another service provider who will appreciate my business. Please email me all relevant documentation to have my services terminated or moved over to another service provider. now instead of my measly monthly contribution going to youll that now will be given to another company that can understand simple english.

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Replies (1)
Cell C
Cell C's reply05 Sept 2015, 05:29
Official
Hello devil69,

Thank you for bringing this matter to our attention.

We will ensure that the above is actioned and confirmation will be provided. Apologies for the inconvenience caused.

Regards
Cell C | PN