Ridiculously bad service

<p>Really frustrated and annoyed by service received by Cell C in general.</p> <p> </p> <p>After taking out a contract with them two years ago. They contacted me to upgrade my contract. During this phonecall they wanted to upgrade my data contract. I did not even know I had. This is when I realised and took note of this major issues. They opened 2 contracts ( data contract and a cellphone contract) I only app**** for a cellphone contract. After all the frustration to find out how they are going to compensate me I just gave up, and wanted to know if there is any chance of me getting a this sim card so that I would not be losing the following 2 years data, minutes and sms. The consultant told me not to worry I will receive a sim card with the phone then I can just do a sim swap. </p> <p>After receiving the cellphone and wanting to do the sim swap another consultant told me she can't help me I first need to Rica the sim. </p> <p>So I went to the Cell C store in Vaal Mall. Just to receive very bad service from a black lady working at that branch before I could even explain what my problem was. </p> <p>So I rather then just left and went to the Cell C store in Sasolburg. Where a Indian gentleman help me to Rica the sim card.</p> <p>I got home and called Cell C customer service to do the sim swap. After being on the phone for a hour speaking to 3 consultants and explaning the problem to all 3 of them, I'm still not helped.</p> <p> </p> <p>This is ridiculous and I can not take this. As I'm a paying customer driving up and down because some *********** person that was and still is not doing their job. </p> <p> </p> <p>I want this sorted out immediately!</p>