Ridiculous service

<p>The worst customer service ever.</p> <p> </p> <p>Called Cell C on the night of the 27/04/2017 to restore my line since it was suspended upon blacklisting the phone due to it being lost. Spoke to the manager on duty whose name is Snegugu Khumalo. This lady was utterly rude to me and and has no telephone etiquette at all. Firstly she says to me we were supposed to know that if you suspended your line you need to reactivate it. How do you say that to a customer that doesnt know your policies and procedures? i found that plain rude. Secondly they could not assist me because they needed to speak to my dad. I was in a predicament and needed to call my dad urgently. What ****ed me off is that when my dad called in the morning he was told all of this. Now that i needed help she could not even show some sympathy. She has a stinking attitude and that needs to change if she wants to make in the customer service industry. Nqobile Masombuka as her manager i need you to make sure that she calls me and apologizes for her rude attitude and bad customer service.</p>