Ridiculous security = no service

Item: Cell C
Rating: 1

My word cell c i provided the correct id and address details but because i dont know the date and amount of my debit orders you refuse to assist me to find out why i am not receiving my airtime allocation?? What great service !!!!

Helpful (0)

Replies (3)

Cell C's replyOfficial

02 Dec 2017, 09:31

Good morning Cynthia

We are in receipt of your complaint and apologise for the inconvenience caused.

One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C's reply02 Dec 2017, 09:31

Official

Good morning Cynthia

We are in receipt of your complaint and apologise for the inconvenience caused.

One of our team members will contact you and assist.

Regards

Cell C | PN

's updateReviewer Update

15 Mar 2018, 14:33

Never heard a word from anybody and still dealing with this issue!!!

's update15 Mar 2018, 14:33

Reviewer Update

Never heard a word from anybody and still dealing with this issue!!!

Cell C's replyOfficial

15 Mar 2018, 14:57

As per our records, our customer care assisted you. We will get someone to assist.

Regards

Cell C | PN

Cell C's reply15 Mar 2018, 14:57

Official

As per our records, our customer care assisted you. We will get someone to assist.

Regards

Cell C | PN