TB
Tiaan B

1 reviews | Active since Aug 2016

08 Aug 2016, 13:23

ridiculous customer care service

<p>It has taken me exactly 19 days and multiple phone calls in order to only find out what the outstanding amount on my account is. I literally don’t think any customer care consultant knows how to read and calculate a statement. I’ve never been so amused at the fact that I absolutely long to pay my account but no one of the consultants could provide me with an accurate account of what’s going on on my profile. I would STRONGLY DICOURAGE ANYONE FROM EVER JOINING CELL C!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (1)
Cell C
Cell C's reply10 Aug 2016, 08:02
Official

We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN