1 reviews | Active since Jul 2013
RIDICULOUS CHARGE ON MY EPIC CONTRACT
I'm sick and tired of CellC, i am on an EPIC150 Contract and i'm supposed to be paying R189 every month but to my suprise my current bill is R889 and i dont even know how possibly could i have used that much since i stopped using this Sim Card and switched to a prepaid one. For the past 4 months i have paid an average of R1000 and i have tried to cancel this without success. i'm regretting the day i signed up for this rip-off. For this current period i only used up my R100 airtime value and purchased a single 100Mb of Data and i yesterday i had a balance of R2.20 left on my account and about R23 extra usage that i made 2 calls to Mozambique. So tell me how that adds up to R890. My account is always in arrears because of this and i am starting to think that there is a ******* and i want to cancel this because its stressing me every second of my day. Tried calling your 140 and i cant get through since its full of supposedly COMPLAINTS against your bad ripping people service.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
