RIDICULOUS

<p>I've been trying to get through to the call centre to do an update on my insurance i currently have with them (which was VERY easy to add to my contract) but for 2 weeks i cannot get through to the call centre at all!!! At this stage if it's so hard to get through to the call centre to update information i do not even want to know what a ridiculous amount of effort will have to go into claiming. If i could get through i will much rather cancel the insurance than update it. </p>