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Janke G

1 reviews | Active since Sept 2016

30 Jun 2018, 14:40

Revolting service provision.

Eperiencing extremely poor cell reception on a daily basis, and when attempting to gain assistance from company representatives, I receive unhelpful information claiming I should "roam" on Vodacom's network in order to have reception. This is unacceptable, I pay for a service from Cell C, not another network provider.

0
Replies (4)
Cell C
Cell C's reply02 Jul 2018, 07:36
Official

Good morning Janke

We will get one of our team members to contact you and provide clarity. Do expect communication. Apologies for the poor signal you have been experiencing.

Regards

Cell C | PN

Cell C
Cell C's reply03 Jul 2018, 14:44
Official

Palesa could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply06 Jul 2018, 09:11
Official

Palesa could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply06 Jul 2018, 15:34
Official

Palesa could not get hold of you on your contact number today and has not received any response regarding the emails she sent.

Regards

Cell C | PN