tH
tasneem H

1 reviews | Active since Sept 2017

06 Sept 2017, 14:58

REQUESTING TO SPEAK TO ACCOUNT HOLDER WHEN ACCOUNT HOLDER IS DECEASED

THE SERVICE WAS EXTERMLY POOR, GIVEN THE FACT THAT THIS ISSUE HAD BEEN DELT WITH, TO AVIOD THIS COMPLIACTION, NOW CELL C HAS CUT MY LINE WANTING ME TO PAY GIVEN THE FACT THAT I HAD A DEBIT ORDER THAT RUNS MONTHLY,

THE ACCOUNT HOLDER IS DECEASED, CELL C CAN NOT EXPLAIN TO ME AS TO HOW THEY HAVE DEBITED MY ACCOUNT IF, IT HAS NOT BEEN UPDATED ON THEIR SYSTEM.

CELL C IS USELESS WHEN IT COMES TO DOING THEIR SERVICE, AND EXPECT CLIENTS TO HAPPY WITH THERE POOR SERVICE.

THIS ISSUE WILL NOT GO UNAWARE.

0
Replies (1)
Cell C
Cell C's reply06 Sept 2017, 15:48
Official

Good afternoon Tasneem

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will look into this matter and assist.

Do expect communication.

Regards
Cell C | PN