NC
Natalie C
1 reviews | Active since Nov 2012
26 Mar 2015, 10:52
Requested cancellation of contact - still billed.
I logged the query ...Ref ***. <br> <br> Dates logged : 22 Jan, 3rd Feb, 5th Feb, 9th Feb, 3rd March, 26th March. And all this time I have not had a single response. I asked my contract to be cancelled and advised that i will not be responsible for the billing. Yet I was continuously billed. What terrible, terrible, terrible service, I have all my email correspondence to your call center. <br> This is pathetic, ridiculous,bad service. If i ask to have the contract cancelled....please just do so NOW. and reimburse me for the money that you have billed. Contract number : ***.
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Replies (1)Cell C's replyOfficial
26 Mar 2015, 11:18Hello stormers2026,
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback. Be assured that this will be sorted amicably.
Regards
Cell C | PN
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback. Be assured that this will be sorted amicably.
Regards
Cell C | PN
Cell C's reply26 Mar 2015, 11:18
Official
Hello stormers2026,
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback. Be assured that this will be sorted amicably.
Regards
Cell C | PN
We do apologise for the lack of response to your complaint that you logged with us. We will make certain that we follow up on your reference number and provide feedback. Be assured that this will be sorted amicably.
Regards
Cell C | PN
