CM
Calvin M

1 reviews | Active since Nov 2023

09 Nov 2023, 22:35

Request to free me from credit bureau

Cell C is not fair,they blocked my future path to put my name on credit bureau but when my contract with them is coming to an end they offer me promotion so that they can benefit from me but they totally blocked from getting approval from bank loans.I asked them telephonically and sent them emails multiple times but they dnt remove my name on credit bureau even though they have checked and found that my payments is up to date ,no account on arrears but they dnt come to the solution how to end this.Now I am struggling slot with finance if need help from loans institution because of Cell C.My I'd number is *** and my cell number ***.

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Replies (2)
Cell C
Cell C's reply13 Nov 2023, 14:55
Official
Dear Calvin Mabale, 

We hope this message finds you well. We appreciate your engagement with Cell C and your recent inquiry.

We wanted to follow up on our previous communication where we requested information about the bureau and status of your profile. As we strive to provide you with the best possible assistance, we have yet to receive the requested details.

Understanding that your time is valuable, we would be grateful if you could kindly provide us with the information about which bureau your profile is reflected on and its current status. This additional detail will enable us to expedite our support to you effectively.
If you have already provided this information, we apologize for any oversight, and we kindly ask you to confirm or resend the details at your earliest convenience.
Thank you for choosing Cell C. We look forward to resolving this matter for you.

Regards,
Cell C | TM 

CM
Calvin M's update14 Nov 2023, 19:07
Reviewer Update
Experian credit bureau