REQUEST TO CANCEL CONTRACT NOT DONE

I called through at the beginning of November to cancel my contract and migrate the number to prepaid. It has not been done. I refuse to redo a security check and go through all that information again as I have done this once.

You guys have not done it - I spoke to Sifiso Mbatha from retentions who gave me a ton of attitude when I told the information from my end on the security check but not the way he wanted it. When I asked for a manager the guy made me wait and then came back saying no one is available.

I want this canceled. I will not be paying for this invoice as you guys did not cancel the contract as per my request. I will report this to the relevant authorities and councils.

CANCEL MY CONTRACT