JM
Joyce M
1 reviews | Active since Oct 2016
05 Oct 2016, 18:13
Request for a Simswap
<p>On Sunday the 2nd of October 2016 I contacted Cell c customer care requesting the to process a simswap for me I was told that I will have to wait for 24 hours as they are not available on Weekends . I have two reference numbers I have doing a follow up since Monday the 4th October 2016 todate my Simswap issue is no resolved I have been a cell c custome since 2005 I am so dissaponted with their service please help</p>
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Replies (2)
Cell C's replyOfficial
06 Oct 2016, 07:11Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Oct 2016, 07:11
Official
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
12 Oct 2016, 14:46Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted with the SIM swap already.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Oct 2016, 14:46
Official
Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted with the SIM swap already.
Regards
Cell C | PN
Best regards,