Request for a cancellation gone wrong - Rude and unhlepful agents

<p>I have just about had it with Cell C. I am at my wits-end trying to get an early cancellation on this godforesaken contract. I cannot afford the contract any longer – so let me pay the cancellation fee so you can get out of my life. No, they continue to bill me even after I have told Cell C numerous times in the past that I want to close this contract. The agents are rude and don't listen - they read the script, always going on about terms and conditions. I have had several agents phone me about my account being in arrears- when I tell them that I want this account closed because I cannot afford it any longer, and I have no use for it, I get told that the contract has not expired and that they will not stop debits from coming off my bank account because I am owing. You want to mess up my record?! Stop the debits so I can pay the outstanding - don't just carry on billing me when I have explained plenty of times that I do not want this. Please explain to me how this is fair?</p>