AF
Aden F

1 reviews | Active since Aug 2014

16 Sept 2021, 07:38

Request account settlement letter

A week ago I requested a settlement letter from Cell C and I still haven't heard from them. It saddens me that any service provider will deduct money from your account without hesitation and in between you get some decent service but once your contract ends all you get is automated messages. Something Cell C must work on and try to correct.

ACC. No. ***

Cell C Customer Service Case Number : *** Cell C Customer Service Case Number : ***

I JUST NEED A LETTER TO PROVE THE ACCOUNT A PAID UP.....

0
Replies (1)
Cell C
Cell C's reply16 Sept 2021, 07:43
Official
Good day Aden

Please accept our sincere apologies for the unpleasant service experienced.

The matter has been referred to our Social Media Team for further investigations.

Please expect a call soon.

^SM

Best regards,