BA
Brad A

1 reviews | Active since Feb 2018

02 Mar 2018, 08:39

Reputation tarnished! - CellC

I received a settlement amount to pay from Cell C, as I wanted to cancel my contract due to unsatisfactory service. I proceeded to pay the amount but was informed that I had to wait 48 hrs for my service to be reactivated again. The amount was paid over on the 2018.02.27 and it has been over 48 hrs and my service has still not been activated. I have totally had enough of this bad service provider that is unable to keep its word and would urge all clients to not make us of such bad providers.

0
Replies (4)
Cell C
Cell C's reply02 Mar 2018, 09:05
Official

Our team will be in touch in order to assist with your current challenges. Do expect a call.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply09 Mar 2018, 12:40
Official

Please be advised that Maropeng has escalated this matter to Getmore for further assistance and feedback will be provided.

Regards
Cell C | PN

Best regards,

BA
Brad A's update13 Mar 2018, 14:00
Reviewer Update
Thank you for assisting me. I have received my letter to state that the account has been paid up and closed. I can finally say that CellC came through for me. #greatbusiness
Cell C
Cell C's reply13 Mar 2018, 15:19
Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a lovely day further.

Regards

Cell C | PN

Best regards,