PK
Paul K

1 reviews | Active since Mar 2020

30 Aug 2023, 12:21

REPLACEMENT DEVICE

I wrote about CellC and how unhappy I was with their process regarding my Laptop and contracts.

I was assisted after this review and i received a replacement laptop today the 30 august at 12:00.

Not long when I switched the laptop I get an error message from which reads: YOUR PC/DEVICE NEEDS TO BE REPAIRED.

What I don’t get is that this is a replacement which is supposed to be in working condition but not. I have no idea what to do now if these people are failing like this.

0
Replies (1)
Cell C
Cell C's reply30 Aug 2023, 12:41
Official
Dear Paul Khoarai

Thank you for reaching out to us.

Please accept our sincere apologies for the unpleasant experience.

One of our Consultants will contact you and assist with the matter.

Regards
SM