1 reviews | Active since May 2016

11 Aug 2016, 05:47

Repeated poor service

<p>Am really dissapointed with the Cell C.</p> <p>I logged a case for migration on the 31/05/2016 at 11:37 on my contract and up till today i have not yet been assisted. My case number is ********** 855.</p> <p>Once again i complained about being debited an amount of which it was not agreed upon initially i have complained about this but seems like no one takes me seriously.</p> <p>i would like to request that someone senior contact me urgently and rectify this mistake as am loosing my patience with this poor service from Cell C.</p>

0
Replies (2)
Cell C
Cell C's reply11 Aug 2016, 06:05
Official

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply12 Aug 2016, 10:37
Official

Maropeng confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,