AP
Annalize P

1 reviews | Active since Jan 2018

03 Jan 2018, 12:57

Repairs for 6 months!

My cellphone broke in July. Its january and i still dont have my phone. Ive been paying it every month!

Phone has been back and forth between the store and repair centre.

Staff is rude and so unhelpful. The tygervalley store manager is blaming the insurance company.. insurance they sell!

Got hold of someone on fb to help ... still nothing!

0
Replies (2)
Cell C
Cell C's reply03 Jan 2018, 13:09
Official

Our escalations team will be contacting you in order to assist with your repair query. Please expect communication soon.

Apologies for the inconvenience caused.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply08 Jan 2018, 10:47
Official

Moses confirmed that he is attending to your query. Feedback will be provided as soon as possible.

Regards

Cell C | DA

Best regards,