mK
mellisa K

1 reviews | Active since May 2013

10 Jan 2017, 11:18

repair centre the worst ever

<p>I booked in my phone in for repairs on the 23 december 2016 i was told it was giong to be booked in but they never gave me a job number i then inquired on 3rd of january but was told phone booked in and is in jhb now i get a sms on the 9th january and was told the phone is still instore never left the store i phoned the store but they dont pick up the phones so im discussed with this tipe of service .</p>

0
Replies (4)
Cell C
Cell C's reply10 Jan 2017, 11:37
Official

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.

One of our team members will contact you to assist with your repair query.

Regards

Cell C | DA

Cell C
Cell C's reply11 Jan 2017, 12:47
Official

Skhumbuzo confirmed that he has contacted you and provided feedback on this matter.

Regards

Cell C | DA

mK
mellisa K's update18 Jan 2017, 17:09
Reviewer Update

Skhumbuzo assisted me very nicely and was told the phone id get back end of this week so far i have not recieved any feedback and i need a phone .skhumbuzo please set some fire under their asses because if im getting my phone back in next week i will be taking the matter further its unacceptable for a repair to take more than 2 weeks .I also dont want any cost on job because cell c have inconvienced me so far and now i cannot be in contact with anyone so if my phone comes next week i will be not the a pleased customer.

mK
mellisa K's update24 Jan 2017, 09:20
Reviewer Update

Still have not recieved handset its been a month