LS
Leandi S
1 reviews | Active since Aug 2019
13 Apr 2026, 16:33
REMOVE people from call list after already called and resolved
I don't want to upgrade, but Cell C keeps calling me after repeatedly answering their call to say I DONT WANT to upgrade, please take me OFF the calling list if I have repeatedly told you I DONT WANT TO. Not to mention when they call you and you answer, you are put on hold and have to wait for them to answer - highly annoying
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Cell C's replyOfficial
13 Apr 2026, 16:39Dear Leandi Schmidt,
Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience caused by the repeated calls, as well as the experience of being placed on hold. This is certainly not the level of service we aim to provide.
In order for us to assist further and ensure that your preference is respected, please provide us with the number that is receiving the calls. Once confirmed, we will request that the number be listed on our Do Not Disturb (DND) list to prevent any further upgrade‑related calls.
We appreciate your feedback and look forward to resolving this for you as soon as possible.
Kind regards,
Cell C | TM
Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience caused by the repeated calls, as well as the experience of being placed on hold. This is certainly not the level of service we aim to provide.
In order for us to assist further and ensure that your preference is respected, please provide us with the number that is receiving the calls. Once confirmed, we will request that the number be listed on our Do Not Disturb (DND) list to prevent any further upgrade‑related calls.
We appreciate your feedback and look forward to resolving this for you as soon as possible.
Kind regards,
Cell C | TM
Cell C's reply13 Apr 2026, 16:39
Official
Dear Leandi Schmidt,
Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience caused by the repeated calls, as well as the experience of being placed on hold. This is certainly not the level of service we aim to provide.
In order for us to assist further and ensure that your preference is respected, please provide us with the number that is receiving the calls. Once confirmed, we will request that the number be listed on our Do Not Disturb (DND) list to prevent any further upgrade‑related calls.
We appreciate your feedback and look forward to resolving this for you as soon as possible.
Kind regards,
Cell C | TM
Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience caused by the repeated calls, as well as the experience of being placed on hold. This is certainly not the level of service we aim to provide.
In order for us to assist further and ensure that your preference is respected, please provide us with the number that is receiving the calls. Once confirmed, we will request that the number be listed on our Do Not Disturb (DND) list to prevent any further upgrade‑related calls.
We appreciate your feedback and look forward to resolving this for you as soon as possible.
Kind regards,
Cell C | TM