LM
Lesego M

1 reviews | Active since Jan 2013

15 Jul 2020, 15:31

Rekash Ramnarain terrible manager

Bad service by: Ephraim Mosime and Rekash Ramnarain

Date: 11 May 2020 Venue: CELL C WALK IN CENTR GAUTENG

Ephraim Mosime did a terrible job putting in a screen cover, he did not even try resolving this issue and moved on. I then called his manager Rekash Ramnarain he did a worse job by removing the cover and putting back in. the cover was practically ruined by him doing this. I told him I was not happy,. He then told me to wait for Ephraim Mosime and he will refund me from his personal pocket, I was disgusted and left

0
Replies (2)
Cell C
Cell C's reply15 Jul 2020, 16:01
Official
Hi Lesego 

We would like to sincerely apologise and assure you that we will investigate the matter.

^MM

Best regards,

LM
Lesego M's update16 Jul 2020, 09:28
Reviewer Update
Thank you for your speedy response, I really hope you reprimand Rekash Ramnarain(the manager) for such appalling behaviour


Just to clarify myself when I said "He(Rekash Ramnarain )then told me to wait for Ephraim Mosime and he(Ephraim Mosime) will refund me from his personal pocket, I was disgusted and left"

I left without waiting for Ephraim Mosime to pay me from his personal pocket because I felt this was a Cell C problem which management needed to resolve, not make the employee pay out of his own pocket