SD
Sipho D

1 reviews | Active since Dec 2021

07 Dec 2021, 11:03

Regret

I recently took out a contract with Cell C in May, needless to say it's been one terrible experience. I regret taking uo6a contract with them every single day. My account has been consistently over billed with numerous attempts on my side to solve this matter. At one point I even had to go to their stores in Midrand, and I was reassured that the issue was resolved, only for Cellc to overdebit my account AGAIN. I have two active case numbers with them, with back and forth emails with attached proof of payments for all the months that I have been paying this account on time!!!!! This is such a terrible inconvenience, especially these sms's saying that my account is in arrears. I wouldn't recommend Cellc to anyone!!!!!!!!

0
Replies (2)
Cell C
Cell C's reply07 Dec 2021, 13:46
Official
Good day Sipho

Thank you for bringing this matter to our attention. We apologies for the unpleasant experience. 

The matter will be referred to our Support team. Do expect our communication soon. 

^NT
SD
Sipho D's update08 Dec 2021, 14:59
Reviewer Update
Since my complaint, I received a call from a gentleman named Moses Mo***eng, who I believe is trying his best to resolve this matter.