Refusing to upgrade loyal customer

Item: Cell C
Rating: 1
Author: renell H

I have been a loyal customer for over 20 Years, used to be staff. I have been under debt review for about 12 years and have always been able to upgrade no problem because I pay my account every month no unpaids. I have been trying to upgrade my cell number and my sons for a year now and no joy. If you pay dilligently why no upgrade!!!!!!!!

Helpful (0)

Replies (4)

Cell C's replyOfficial

30 Nov 2023, 11:04

Dear Renell Henwood,

Thank you for reaching out to us.

We have referred your query to our Support Team, a consultant will be in touch within 24-48 working hours to further assist with resolving the matter.

Regards,
Cell C | TD

Best regards,

Cell C's reply30 Nov 2023, 11:04

Official

Best regards,

Cell C's replyOfficial

30 Nov 2023, 12:36

Our Team has been unable to reach you. Please provide us with an alternative contact number or advise a suitable time to contact you.

Regards,
Cell C | SR

Best regards,

Cell C's reply30 Nov 2023, 12:36

Official

Our Team has been unable to reach you. Please provide us with an alternative contact number or advise a suitable time to contact you.

Regards,
Cell C | SR

Best regards,

renell H's updateReviewer Update

30 Nov 2023, 12:40

***

renell H's update30 Nov 2023, 12:40

Reviewer Update

***

Cell C's replyOfficial

30 Nov 2023, 12:51

Thank you.

Our Support Team has been notified, please look out for their call.

Cell C | TD

Best regards,

Cell C's reply30 Nov 2023, 12:51

Official

Thank you.

Our Support Team has been notified, please look out for their call.

Cell C | TD

Best regards,

Refusing to upgrade loyal customer

About

Community

Businesses

Follow Us