1 reviews | Active since Apr 2017

27 Jul 2017, 12:08

Refusing to allow my port to a different network (Cell C - trying to hold onto clients)

<p>So, since Monday. I have been tryin to port away from Cell C to Telkom. Its been a run around. Telkom says Cell C is blocking the port transfer. So everytime I have called cell C (close to 7 times now). They keep telling me to recharge with R5. Then after another call. Its recharge with R10 but do it via the voice prompts. Now they say I must go in store. Then they tell me to recharge with a much larger amount. Telkom have still not being able to port my number to them. </p> <p> </p> <p>We just cant get this sorted.</p> <p> </p>

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Replies (1)
Cell C
Cell C's reply27 Jul 2017, 12:17
Official

Hi Brad

We'll assist and sort this for you. One of our team members will contact you shortly.

Regards

Cell C | PN