mM
mapula M
1 reviews | Active since Jan 2022
26 Jan 2026, 16:37
Refuses to Cancel
@CellC I have a serious complaint I have been calling emailing cell to please cancel my contract but every time when I call them they keep adding a new they keep selling me a new product insisting that I accept the debit check debit order I’m at that stage where I’m fed up now and I don’t want Celi anymore and every time when I call them to cancel they sent me from pillar to post please do something about this
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Cell C's replyOfficial
26 Jan 2026, 17:29Dear Mapula M,
Thank you for reaching out.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service we aim to provide, and we understand how upsetting it must be to struggle with cancelling your contract and being transferred from pillar to post.
Please be advised that we have escalated your complaint to our support team for urgent investigation. They will review the matter thoroughly and reach out to you directly with an update and further assistance regarding your cancellation request.
Kind regards,
Cell C | GM
Thank you for reaching out.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service we aim to provide, and we understand how upsetting it must be to struggle with cancelling your contract and being transferred from pillar to post.
Please be advised that we have escalated your complaint to our support team for urgent investigation. They will review the matter thoroughly and reach out to you directly with an update and further assistance regarding your cancellation request.
Kind regards,
Cell C | GM
Cell C's reply26 Jan 2026, 17:29
Official
Dear Mapula M,
Thank you for reaching out.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service we aim to provide, and we understand how upsetting it must be to struggle with cancelling your contract and being transferred from pillar to post.
Please be advised that we have escalated your complaint to our support team for urgent investigation. They will review the matter thoroughly and reach out to you directly with an update and further assistance regarding your cancellation request.
Kind regards,
Cell C | GM
Thank you for reaching out.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service we aim to provide, and we understand how upsetting it must be to struggle with cancelling your contract and being transferred from pillar to post.
Please be advised that we have escalated your complaint to our support team for urgent investigation. They will review the matter thoroughly and reach out to you directly with an update and further assistance regarding your cancellation request.
Kind regards,
Cell C | GM