KN
Kgomotso N

1 reviews | Active since Oct 2014

20 Apr 2015, 10:33

refused to assist me

Morning my name is Kgomotso and have a serious problem. I had been ****** my handset over the weekend. Today I contact them to open a claim, but I`m being told my policy has lapsed. the whole of last year been paying and today I`m being told they can only assist me with re-opening another one.

0
Replies (1)
Cell C
Cell C's reply20 Apr 2015, 10:49
Official
Hello kgomotso.napo,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN