Refuse to exchange inferior product

<p>Today I was at Cell c golden acre to exchange a Body Glove usb transfer Cable. The Cable lasted three days while only taking it out of my pocket two times a day. The plastic housing surrounding the charging point of the cable just slit in two. The staff told me they couldn’t exchange the product since it has been physically damaged. So, I have been falsely accused of physically damaging the cable while in fact it is and inferior cable. I was also told I have to give the slip whereby I gave them my proof of payment on card, which they said was not sufficient and also needed original packaging , but the day I purchased the cable the attendant did not give my original packaging or my original slip. I did not raise a concern as the attendant that helped me that day told me to keep the slip(card slip) as proof of payment. Please sort out this problem otherwise(by cable replacement). Please sort out this issue with your supplier and tell them to stop importing cheap China products and asking premium prices, I will lodge a complaint with CPA for unfair business practice if this matter does not get resolved</p>